Terms of sale

This website is operated by a sole proprietorship registered in France.
For full legal details, including business registration number and address, please refer to our Legal Notice.

1. Products and Pricing

All products are made to order. Prices are listed in EUR and include applicable taxes unless otherwise stated.
Shipping fees are calculated at checkout based on your delivery address.

We reserve the right to change prices at any time. In case of pricing errors, we may cancel affected orders.

2. Order Process

An order is considered confirmed once payment has been successfully completed.
You will receive an order confirmation by email. We reserve the right to cancel any order in case of fraud suspicion or payment issues.

3. Payment

We accept secure payments via major credit cards and other payment methods provided at checkout.
All transactions are processed securely.

4. Shipping

Products are produced after the order is placed.
Fulfillment time: 2–5 business days
Estimated delivery times (after production):

  • France: 4–5 business days

  • United States: 11–14 business days

  • United Kingdom: 6–7 business days

  • Japan: 10–13 business days

  • Vietnam: 9–13 business days

Actual delivery times may vary depending on location, seasonal demand, and shipping conditions.
Final costs and estimated delivery times will be displayed at checkout.

5. Returns and Refunds

As items are made to order, we do not accept returns or exchanges unless the item is defective or damaged.
If you experience a problem with your order, please contact us at ukiyoe.aiueo(at)gmail.com within 14 days of receipt, including photos and a description of the issue.

For more information, please see our Return & Refund Policy.

6. Intellectual Property

All content on this site (images, texts, logos, designs) is the property of 【Your Name or Shop Name】 unless otherwise indicated.
Any reproduction or use without written permission is prohibited.

7. Personal Data

Personal information collected through this website is used only for order processing and customer service.
You may request to access, modify, or delete your personal data at any time by contacting us at ukiyoe.aiueo(at)gmail.com.
For full details, please see our Privacy Policy.

8. Applicable Law

These terms are governed by French law.
In the event of a dispute, both parties agree to seek an amicable resolution. If necessary, the competent courts of France shall have jurisdiction.